Aeromexico Cancellation Policy


Aeromexico airlines always define the easy policies to their travelers so but there are some restriction and penalties if traveler don’t follow the Aeromexico cancellation policy properly. So, just follow the below-given instructions and learn the complete information about the cancellation rules provided by Aeromexico.

Essential Points of Aeromexico Cancellation Policy

  • For the ticket cancellation, you can only cancel their reservations from the official website of Aeromexico.
  • If the Aeromexico cancel their flight due to some emergency then, you will get a full refund amount without cancellation charges.
  • Aeromexico cancellation policy applies when commuter cancels their ticket online official website or reservation center.
  • In case, the passenger has a military or government order, jurisdiction order then, he/she suffering serious illness or injury then, you can claim full refund amount with no cancellation fee but you need to submit the relevant document to the concerned authority.
  • If the Aeromexico flight has delayed more than 3 hours then, you can claim the complimentary voucher for food or drink but it will depend on the flight, class, or other major factors.

Way To Cancel Aeromexico Tickets

You can cancel an Aeromexico ticket by visiting the official website of Aeromexico and clicking on the online refund option. After proceeding with this step, you will need to enter your booking reference number along with the last name. It will give you the option to make any change to that reservation. Hence, you will get the freedom to cancel your ticket. Click on the concerned ticket and go forward with the instructions. Plus, make the application for getting a refund. Here we are listing out the Cancellation Fee chart defined in the Aeromexico cancellation policy by the airline authority. Check it out.

After completing the cancellation steps, you have to submit the refund request application along with documents for the refund.

The refund request application is only available from the official website of Aeromexico.

Aeromexico Refund Policy

The full refund will be credited in the original form of payment if you have canceled your ticket within 24 hours after booking. In this situation, you don’t need to pay any cancellation fee to the air authority. If the cancellation is done after the 24 hours period to 7 days prior to the departure, the cancellation fee will be deducted from the ticket cost and, hence, the remaining amount will be refunded. 

If you have canceled a ticket that was booked within 7 days of departure, a cancellation fee will be applied and deducted from the ticket cost. In accordance with the Aeromexico refund policy, the refund will be transferred to your bank account within 7 working days if the payment was made by using a debit or credit card. If you have made the payment in any method other than debit or credit card, the refund money will be received within 20 business days.

Aeromexico Cancellation Charges

Aeromexico cancellation charges are quite different and it depends on the distance, duration, class, or another major thing. For basic, Classic, AM+, and comfort fare ticket passengers tickets will be treated as non-refundable after 24 hours scheduled departure of the flight time but flexible & premier fare ticket you will get the refund amount without any Aeromexico cancellation charges or deduction. Such as:

Basic fare: Non-refundable

Classic Aeromexico fare: -refundable

AM+ fare: Non-refundable

Comfort zone fare: This is also Non-refundable

Flexible alias fare: Free (cancellation Charges will not be applicable)

Premier fare: Free (cancellation Charges will not be applicable)

Aeromexico Canceled Flight Compensation on Delay

There have been a number of instances observed by us with regards to compensation on the delay of Aeromexico which the passengers are not well versed with or are not aware of what should be done next. So we thought of explaining the same and giving you in-depth clarity on the same in the next section of the tutorial. So quickly follow the guidelines and get a clear understanding of the same without any hassles.

  • At any point if your are travelling from a European Airport, then as per European Law passengers can get the claim upto US $700 as per cancellation or any delay compensation of Aeromexico Airlines, in order to make your experience more simple. This is also valid if cancellation is done less than 14 days before the departure of the flight.
  • In case the flights get delay due to some genuine reasons then the Aeromexico cancelation policy states that you are liable to get complimentary lounge access and its in-house services.
  •  Any passengers departing from European Airport will get complete food, drink, and access to communication if the flight is delayed. They also offer accommodation and replacement flights if necessary.
  • In Aeromexico, passengers get full refund of their if the flight is delay for more than 3 hours as per Aeromexico flight compensation rule
  • Traveler can also claim a refund which in this case would be 100% of the amount of the ticket.
  • If passengers wish then you can also reschedule their it without paying any extra cost and also gets the privilege to upgrade their seats as well.

But before proceeding to make any Aeromexico flight changes, let’s understand the Aeromexico flight change policy in brief

All Aeromexico tickets except the Basic fare can be altered without any fee within 24 hours of booking. In case of a flight reschedule within 24 hours of booking, you just need to pay the price difference.

Any changes in the Aeromexico ticket after the expiry of 24 hours from booking is subjected to a change fee that depends on the fare type which is as follows:

Change fee equal to 300 USD is imposed on Classic, AM+ and Comfort fare

No change fee is applicable on Flexible and Premier fare.

But Aeromexico change flight fee may vary depending on the type of change you want to make in your reservation.

How to Reschedule or Change Aeromexico flights?

You can edit/alter your bookings online and offline as per your reference and convenience.

An Online method for Aeromexico Flight Change

You can quickly change or reschedule Aeromexico booking on your PC or Aeromexico mobile application.

  • Browse the official website Of Aeromexico or download the Aeromexico app.
  • Click on Manage my Trip tab.
  • Submit booking number and passenger last name and click Find my Trip
  • Select the flight you want to alter or reschedule.
  • Change your travel date or destination and pick a suitable flight as per your preference.
  • Review all the details and confirm the changes.
  • Don’t forget to check the confirmation message on your registered mail ID or phone number.

By considering the effect of COVID- 19,our specialise team has come forward to help you in all your hard times and thus now available day and night and even on weekends virtually to offer you the best ever services of all the time. Get connected with team by dialling to the number or by direct chat or email in order to get all information related to baggage allowances, pet allowances, refund, compensation, cancellation and many more which is just a click away from you.

Aeromexico Cancellation Policy FAQ

Changes on Aeromexico Cancellation Policy due to the Covid-19 Outbreak?

Some necessary changes in the Aeromexico Cancellation policy after Covid-19 Outbreak

  • No cancellation fees will be charged on the month of March.
  • On the rescheduling of the trip, there is no change fee will be applied.
  • Due to the Covid-19 outbreak, a Full refund will be given on tickets purchased in march month.
  • Free cancellation will be there for refundable tickets or promotional tickets.