How To Cancel Thai Smile Airways Flight


If you have booked a flight ticket with Thai Smile, but due to an emergency, you have to cancel it. You can cancel Thai Smile in two ways - online or over the phone. You must enter your flight confirmation number or provide it to the flight attendant to initiate the cancellation process. Once the Smile Thai cancellation process is complete, you will be informed of the refund options you can choose from.

Ways To Cancel Thai Smile Flight Ticket

Online Thai Smile Cancellations

  • First of all you have to go to the website of Thai Smile. Then you have to 'log in'
  • Now you have to enter the correct confirmation number, and your name. Now, have to hit on the 'Continue' button.
  • Now you have to click on 'Manage Thai Smile Reservation' link.
  •  Now you have to hit on the link 'Thai Smile Cancel Reservation'. After that, click on 'Manage Reservation'.
  • 3 boxes will appear on your desktop screen, asking for a verification number, first name and last name. After that, you have to press the "Continue" button. You will need to enter your first name when booking Thai Smile flight tickets.
  • Will have to check your Thai Smile flight details. If you book a round trip, you will have to cancel the entire trip. You will not be allowed to delete a portion of the journey. Unfortunately, if you've already booked a one-way plane ticket, that's not a problem. Step 
  • To check refund status, go to "Travel Fund". This will help you decide whether the ticket price you paid is refundable. If it says "Refund," you can check the box next to "Request a refund." If it says "no refund", you will not get a refund
  • At the bottom of Smile Thai's cancellation webpage, you will see "Cancel my booking?" You will get option. To cancel your Smile Thai ticket reservation, click on the "Yes, Cancel" button.

Cancel Your Flight via A Call

Call Smile Thai's reservation department at 02-118-8888, toll-free. If you have any questions or queries regarding the price of your flight ticket reservation, refund or cancellation of Thai Smile flight ticket online, contact Thai Smile by phone.

Thai Smile Airways Cancellation fee

If a ticket cancellation is requested after 24 hours as a risk-free cancellation, a Thai Smile cancellation fee of $100 to $500 will apply. If you cancel your Thai Smile flight within 24 hours of scheduled departure, a Thai Smile cancellation fee of $100 to $400 will apply. You can still request a cancellation even if you have already cancelled your flight ticket.

Steps To Cancel Thai Smile Airways Flight

Thai Smile Airways strives to provide the best possible experience for our passengers. If you need to cancel your flight, we have outlined our cancellation policy below. -

  • If you cancel your flight 7 days before the departure date, you will be refunded the full amount of your ticket .
  • If you cancel your flight between 3 to 6 days from the date of departure, you will be charged a 50% cancellation fee.-If you cancel your flight 2 days before the date of departure, you will be eligible for a refund will not be eligible. 
  •  We understand that sometimes things come up and you may have to cancel your flight. We hope that our cancellation policy is clear and fair. If you have any questions, you may contact the customer service officer of Thai Airways.

How To Cancel Thai Smile Airways Flight FAQ